H

H is our help queue management bot here on DareNET. Or, more simply put, it allows you to request help from network staff.

Usage
You can communicate with H via private message, as shown below:


 * /msg H
 * /msg H@services.darenet.org

Requesting help
To open a support ticket with H, simply join #help and send a message to H describing your problem.

For example:

This allows our support staff to gather any necessary information they may need prior to talking to you, ensuring you receive timely and accurate assistance.

User Commands
Please note, all H user commands are prefixed with an '@'. Any text that you send to H that is not prefixed with an '@' will be logged as part of your help request.