Staff:Trial Introduction
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Here are some links that you need to read and understand as a support helper. | Here are some links that you need to read and understand as a support helper. | ||
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[[Category:Staff Documentation|Trial_Introduction]] | [[Category:Staff Documentation|Trial_Introduction]] | ||
Revision as of 22:45, 11 April 2010
Congratulations!
You have successfully passed your trial interview and are now being considered for a support helper position. In this document we will outline some important things that you should know as a staff member. First, and most important you should check out our Account Security page to secure your account. It is very important that you visit this page to take steps to prevent your account from being compromised. Your trial helper phase will last a minimum of 1 Month but may take longer depending on you. After you finish your trial the Support Manager will make a evaluation on whether or not you have successfully passed your trial. If you have not successfully passed your trial you must wait 6 Months to re-apply to become staff.
Evaluation Factors
Some (but not necessarily all) of the factors that you will be evaluated on are as follows:
- Time spent in #support
- Knowledge of Services-DareNET as well as IRCd-DareNET.
- Behavior in and out of #support and other network channels.
- Interaction of fellow staff members.
- Customer service skills.
Links
Here are some links that you need to read and understand as a support helper.
