FAQ/Account and Password
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__NOTOC__{{FAQ|'''Account and Password'''}} | __NOTOC__{{FAQ|'''Account and Password'''}} | ||
| - | < | + | <h5 class="faqentry expArrow">How do I login to my DareNET account?</h5> |
<div class="faqentrya">To access your DareNET account via the web site, visit the [http://www.darenet.org/login Login] page, enter your username and password in the appropriate fields, and click the Login button. | <div class="faqentrya">To access your DareNET account via the web site, visit the [http://www.darenet.org/login Login] page, enter your username and password in the appropriate fields, and click the Login button. | ||
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Remember, you do not need to include the "<" and ">" brackets. Additionally, if the nickname you are using is registered to the account you're authenticating to, you may omit the username portion of the command and just supply your password.</div> | Remember, you do not need to include the "<" and ">" brackets. Additionally, if the nickname you are using is registered to the account you're authenticating to, you may omit the username portion of the command and just supply your password.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">Can I have more than one account?</h5> |
<div class="faqentrya">Unless you exist in two parallel universes at once, unfortunately no. To protect the integrity of the system, our policy is one person, one account. For those wanting to register multiple IRC nicknames, you can do so by using NickServ's REGNICK command, which links them to your account.</div> | <div class="faqentrya">Unless you exist in two parallel universes at once, unfortunately no. To protect the integrity of the system, our policy is one person, one account. For those wanting to register multiple IRC nicknames, you can do so by using NickServ's REGNICK command, which links them to your account.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">When do accounts and nicknames expire?</h5> |
<div class="faqentrya">First, please keep in mind that accounts and IRC nicknames are two different entities, while it is possible to register IRC nicknames to your DareNET account. | <div class="faqentrya">First, please keep in mind that accounts and IRC nicknames are two different entities, while it is possible to register IRC nicknames to your DareNET account. | ||
That said, we do not expire accounts. However, we do consider IRC nicknames expired after 60 days without use. Nicknames which are at least two weeks old, and which were last used less than two hours after their creation may also be considered expired. These limits do not apply to staff-reserved nicknames, which are allocated and dropped as needed. Also, if the nickname you want to register is the same as someone's account name, or someone's alternate nickname, and it's the only alternate nickname they have, we may be reluctant to drop it, even if it's expired.</div> | That said, we do not expire accounts. However, we do consider IRC nicknames expired after 60 days without use. Nicknames which are at least two weeks old, and which were last used less than two hours after their creation may also be considered expired. These limits do not apply to staff-reserved nicknames, which are allocated and dropped as needed. Also, if the nickname you want to register is the same as someone's account name, or someone's alternate nickname, and it's the only alternate nickname they have, we may be reluctant to drop it, even if it's expired.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">How do you know the last time an IRC nickname was used?</h5> |
<div class="faqentrya">We know this only as a result of your authenticating/identifying to NickServ when you connect to the network. If you don't identify, we'll have no way to know that your nickname is in use, and it will eventually expire.</div> | <div class="faqentrya">We know this only as a result of your authenticating/identifying to NickServ when you connect to the network. If you don't identify, we'll have no way to know that your nickname is in use, and it will eventually expire.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">How can I take over a registered nickname that has not been used in a long time?</h5> |
<div class="faqentrya">Nicknames which are considered expired are automatically dropped after 60 days. Any other nicknames that are considered expired are not dropped on a regular basis. We do drop them when we notice them and, if you ask a support agent in #support, we'll be happy to manually drop the one you want so that you can re-register it.</div> | <div class="faqentrya">Nicknames which are considered expired are automatically dropped after 60 days. Any other nicknames that are considered expired are not dropped on a regular basis. We do drop them when we notice them and, if you ask a support agent in #support, we'll be happy to manually drop the one you want so that you can re-register it.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">I registered my nickname and now someone else has it. Did someone steal it? How do I get it back?</h5> |
<div class="faqentrya">To keep your registered nickname, you must continue to use it. If you don't sign onto the network for at least 60 days, or you don't identify to NickServ for at least 60 days, the nickname is considered expired, and someone can ask to have it dropped. When a nickname has been dropped and picked up by some other user, we can't take it back from them. That would be unfair to the user who picked it up.</div> | <div class="faqentrya">To keep your registered nickname, you must continue to use it. If you don't sign onto the network for at least 60 days, or you don't identify to NickServ for at least 60 days, the nickname is considered expired, and someone can ask to have it dropped. When a nickname has been dropped and picked up by some other user, we can't take it back from them. That would be unfair to the user who picked it up.</div> | ||
| Line 34: | Line 34: | ||
<div class="faqentrya">DareNET takes a firm stance against users who violate our [[Policy:Acceptable Use Policy|Acceptable Use Policy]]. This is in order to protect the integrity of our system for the good of our community. Normally we'll issue warnings and/or suspend the account first; however, if the abuse was severe enough, then it will warrant an account removal.</div> | <div class="faqentrya">DareNET takes a firm stance against users who violate our [[Policy:Acceptable Use Policy|Acceptable Use Policy]]. This is in order to protect the integrity of our system for the good of our community. Normally we'll issue warnings and/or suspend the account first; however, if the abuse was severe enough, then it will warrant an account removal.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">Why was my DareNET account suspended?</h5> |
<div class="faqentrya">There are a variety of reasons an account may be suspended or terminated. The most common reason is repeated violation of the Acceptable Use Policy. For severe abuse, it is possible for an account to be terminated on a first offense, such as predatory behavior or spam. Individuals whose accounts have been terminated are prohibited from creating new accounts. If a new account is discovered, it too may be terminated without warning.</div> | <div class="faqentrya">There are a variety of reasons an account may be suspended or terminated. The most common reason is repeated violation of the Acceptable Use Policy. For severe abuse, it is possible for an account to be terminated on a first offense, such as predatory behavior or spam. Individuals whose accounts have been terminated are prohibited from creating new accounts. If a new account is discovered, it too may be terminated without warning.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">How do I reset my password and make sure it’s secure?</h5> |
<div class="faqentrya">You can reset your password by using NickServ's RESETPASS or PASSWORD commands on IRC. When choosing a new password, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.</div> | <div class="faqentrya">You can reset your password by using NickServ's RESETPASS or PASSWORD commands on IRC. When choosing a new password, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.</div> | ||
| - | < | + | <h5 class="faqentry expArrow">I am not receiving the email to reset my password.</h5> |
<div class="faqentrya">Please follow the steps below to resolve this issue: | <div class="faqentrya">Please follow the steps below to resolve this issue: | ||
Revision as of 05:18, 19 November 2010
| Questions and Answers from DareNET |
| FAQ > Account and Password |
How do I login to my DareNET account?
To access your DareNET account via the web site, visit the Login page, enter your username and password in the appropriate fields, and click the Login button.
To access your DareNET account via IRC, you will need to authenticate to NickServ. This can be done by using one of the following commands:
- /msg NickServ@services.darenet.org AUTH <username> <password>
- /NickServ AUTH <username> <password>
- /ns AUTH <username> <password>
- /auth <username> <password>
- /identify <username> <password>
Can I have more than one account?
Unless you exist in two parallel universes at once, unfortunately no. To protect the integrity of the system, our policy is one person, one account. For those wanting to register multiple IRC nicknames, you can do so by using NickServ's REGNICK command, which links them to your account.
When do accounts and nicknames expire?
First, please keep in mind that accounts and IRC nicknames are two different entities, while it is possible to register IRC nicknames to your DareNET account.
That said, we do not expire accounts. However, we do consider IRC nicknames expired after 60 days without use. Nicknames which are at least two weeks old, and which were last used less than two hours after their creation may also be considered expired. These limits do not apply to staff-reserved nicknames, which are allocated and dropped as needed. Also, if the nickname you want to register is the same as someone's account name, or someone's alternate nickname, and it's the only alternate nickname they have, we may be reluctant to drop it, even if it's expired.
How do you know the last time an IRC nickname was used?
We know this only as a result of your authenticating/identifying to NickServ when you connect to the network. If you don't identify, we'll have no way to know that your nickname is in use, and it will eventually expire.
How can I take over a registered nickname that has not been used in a long time?
Nicknames which are considered expired are automatically dropped after 60 days. Any other nicknames that are considered expired are not dropped on a regular basis. We do drop them when we notice them and, if you ask a support agent in #support, we'll be happy to manually drop the one you want so that you can re-register it.
I registered my nickname and now someone else has it. Did someone steal it? How do I get it back?
To keep your registered nickname, you must continue to use it. If you don't sign onto the network for at least 60 days, or you don't identify to NickServ for at least 60 days, the nickname is considered expired, and someone can ask to have it dropped. When a nickname has been dropped and picked up by some other user, we can't take it back from them. That would be unfair to the user who picked it up.
My account was deleted, why?
DareNET takes a firm stance against users who violate our Acceptable Use Policy. This is in order to protect the integrity of our system for the good of our community. Normally we'll issue warnings and/or suspend the account first; however, if the abuse was severe enough, then it will warrant an account removal.
Why was my DareNET account suspended?
There are a variety of reasons an account may be suspended or terminated. The most common reason is repeated violation of the Acceptable Use Policy. For severe abuse, it is possible for an account to be terminated on a first offense, such as predatory behavior or spam. Individuals whose accounts have been terminated are prohibited from creating new accounts. If a new account is discovered, it too may be terminated without warning.
How do I reset my password and make sure it’s secure?
You can reset your password by using NickServ's RESETPASS or PASSWORD commands on IRC. When choosing a new password, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
I am not receiving the email to reset my password.
Please follow the steps below to resolve this issue:
- Check your email application's spam or junk folder or filter.
- Please note that some emails may be blocked by your ISP (internet service provider).
